Dr Richard Worth – Countess of Chester Hospital NHS Foundation Trust

Medisec has been hugely beneficial in improving patient care and also the day-to-day working lives of secretarial and medical staff in the Countess of Chester Hospital. The secretaries are completely sold on the system and wonder how they managed in the past. Medical staff, likewise, use it on an everyday basis and are able to instantly access letters without the need to obtain case notes. This has major benefits, eg while speaking on the phone to patients and GPs, to put results in context and to get the background on emergency admissions, pending arrival of the case notes. It has also revolutionised our communication with GPs.